I gave a talk at DevOpsDays Boston, talking including non-technical units into your workflows and about the benefits of understanding business to day-to-day operations.
There are plenty of materials on getting development and operations to work together. More conversations are happening around inclusion of other technology groups, such as DBAs and QA testers, into DevOps processes. That said, DevOps conversations has been largely devoid of talk about BizOps place at the table. The goal for any tech-centric group is not to build and/or architect the best technology, but rather to effectively support business. Yet, many of those groups are either not privy to or don’t bother understanding the business goals and overarching effects of the technical decisions made. In this talk I’ll discuss key areas and feedback points in every DevOps process fit for inclusion of business units in order to align technology and business goals and make your life easier.